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Q. How can I contact Kraft's transfer agent?
A. Effective December 17, 2007 the transfer agent and registrar for our Class A common stock is Wells Fargo Shareowner Services. They can be reached at the toll-free number 1-866-655-7238.
Q. How do I change my address and other information on my account?
A. You will need to contact Kraft's transfer agent, Wells Fargo Shareowner Services. They can be reached at the toll-free number 1-866-655-7238 or you can access your account online.
Q. How do I contact Kraft Investor Relations?
Q. Who handles Kraft's employee restricted stock accounts?
A. UBS is the Stock Award Plan Administrator for Kraft Foods Inc. Participating employees may contact UBS at 1-800-230-2967 or link to your online UBS Financial Services Kraft account
Q. Who handles stock options held by Kraft employees and retirees?
A. UBS is the Stock Award Plan Administrator for Altria Group, Inc. and Kraft Foods Inc. For employees with both Altria Group, Inc. and Kraft Foods Inc. shares, two separate accounts are maintained at UBS. Contact UBS 1-800-315-5250 for questions about your Altria stock options or link to your online UBS Financial Services Altria account. Contact UBS 1-800-230-2967 for questions about your Kraft stock options or link to your online UBS Financial Services Kraft account.
Q. Who should I contact if I am a current or former Kraft or General Foods employee and have questions about my retirement benefits?
A. Please call the Kraft Retirement Benefits Center at 1-877-208-0782.
Q. Who should I contact if I have questions about the Kraft Spin-Off?
A. Kraft Spin-Off contact information is available in Investor Contacts of this website.
Q. I heard Kraft is offering a Voluntary Shareholder Program through which shareholders owning less than 100 shares of Kraft Foods common stock may conveniently sell all their shares and receive the net proceeds, purchase enough additional shares to increase their holdings to 100 shares or donate all their shares to a share donation charity. Where can I learn more about this program and whether I'm eligible?
A. Eligible shareholders will receive a letter notifying them of the program. If you have questions about the letter or your eligibility to participate, you should contact D.F. King, the Information Agent for this program, via phone (1-800-881-2719) or online.
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